AMC Technology, L.L.C. is a leading provider of multi-channel integration solutions that allow contact centers to more efficiently manage all types of customer interactions and deliver superior levels of customer service. AMC's Application Adapter for Salesforce.com™ features an open architecture that easily, seamlessly integrates customer relationship management (CRM) applications and contact center solutions. Used every day by thousands of agents around the globe, our pre-packaged integration solutions are deployed with leading contact center solution providers including Avaya, Cisco, Nortel, and others. Reflecting 11 years of experience with many of the world’s leading companies, our customers include more than 85 innovative organizations that rely on AMC solutions to better serve their customers. Founded in 1995, AMC Technology is a privately held software development company headquartered in Richmond, Virginia.