CRMReviews.com is proud to announce our 1st annual Product of the Year awards. Our goal is to help our readers choose the products they should include on their list for evaluation. We only evaluated hosted products and evaluated based on the following criteria:

• Innovation
• Performance
• Ease of integration into environment
• Ease of use and manageability
• Functionality
• Value

Our winners are as follows:

CRM - Enterprise: SalesForce.com
CRM - SMB: Entellium Rave
Marketing Automation: Aprimo
Lead Management: InsideSales.com
Sales Force Automation: Oracle On Demand